Professor Laura C. Rosella, Associate Professor, University of Toronto, Dalla Lana School of Public Health
Performance management is a systematic approach to improvement using data, standards, and improvement processes. The role of data and measurement is core, and the application of these measures can significantly influence how health systems respond to shocks. While performance management has the potential to contribute to improved system resilience through quality improvement, the application of this approach is complicated by several contextual and measurement challenges as well as the need for multisectoral involvement. This talk will (1) Review the concept of performance management and its utility for health systems; (2) Discuss how a performance management approach that includes resilience and can carry both benefits and risks; (3) Present recommendations for a renewed perspective on performance management that can better support health system resilience for populations.
Supply chains are the primary societal infrastructure for the production, delivery, and recycling of goods and services. Though sometimes invisible, supply chains are the systems that ensure that flour is available in your grocery store, that hospitals have sufficient personal protective equipment, and that there are enough trained staff to administer medical tests, deliver babies, and check-out your groceries. While much of the effort in supply chains over the past 50 years has been to make them agile, fast, and cheap, there is a growing realization that supply chains must be able to adapt to disruptions from local events such as the inability for a plane to land due to weather to global changes such as the closing of the US-Canada border due to COVID-19.
This seminar series seeks to develop a multi-disciplinary understanding of resilient supply chains by examining two which are of critical importance to everyday life: food and health supply chains. The talks in this series look at these supply chains, both independently and together, through the inclusion of diverse speakers representing at least the following perspectives: